- Reference service in person, phone, email
- Computer lab, wireless internet, computer classes, and printing from your laptop
- Microfilm records of entire run of Watertown newspapers and many other genealogy resources
- Programming for children, teens and adults
- Special services for the homebound
- Community Room: conference room available for use by community members and organizations
- Dakota Room: Watertown and South Dakota historical collections
- Quiet study/small group rooms
- Drive-up book drop
- eBooks and eAudiobooks
